Privacy Policy

This document sets out the way in which Zakon Cyber (ABN 23 101 158 970) (we, us) collects, uses, stores and discloses personal information in accordance with its obligations under the Privacy Act, including those contained in the Australian Privacy Principles.‍

1) Definitions

In this policy:

  • Personal Information has the meaning given in the Privacy Act 1988 (Cth) and includes information or an opinion that identifies, or could reasonably identify, an individual.
  • Sensitive Information has the meaning given in the Privacy Act.
  • Privacy Act means the Privacy Act 1988 (Cth), including the Australian Privacy Principles, as amended from time to time.
  • Services means the legal and commercial services we provide.
  • Website means www.zakoncyber.com.au and any associated websites or social media platforms through which we interact with you.

Words such as includes, including and for example are not words of limitation.

2) Collection of Personal Information

We collect Personal Information to provide our Services. If the information you provide is incomplete or inaccurate, this may affect our ability to provide Services or the quality of advice we give.

The Personal Information we collect depends on our relationship with you and the Services provided and may include:

  • your name and contact details;
  • Personal Information (including Sensitive Information) provided by you or third parties in the course of a matter;
  • banking and payment details; and
  • information relevant to matters in which we act.

We generally collect Personal Information directly from you, including through meetings, correspondence, business cards, telephone calls, our Website and electronic communications. We may also collect information from third parties involved in matters in which we act, referral partners, publicly available sources, debt collection agencies (where payment defaults occur), or where required or permitted by law.

3) Use of Personal Information

We use Personal Information primarily to provide our Services. We may also use it to:

  • comply with legal, regulatory and contractual obligations;
  • meet insurance, governance and risk management requirements;
  • recover unpaid fees;
  • provide you with information about legal issues, services, events or updates (unless you opt out); and
  • otherwise as permitted by the Privacy Act.

We do not use Sensitive Information for marketing purposes.

4) Disclosure of Personal Information

Where Personal Information is provided in the course of legal advice, it may be protected by Legal Professional Privilege and obligations of confidentiality.

We may disclose Personal Information where:

  • you have consented;
  • it is necessary to provide our Services;
  • disclosure would reasonably be expected (for example, court proceedings or briefing counsel or experts);
  • required or permitted by law or court order;
  • necessary to investigate unlawful activity; or
  • required to prevent a serious or imminent threat to life or health.

We do not disclose Personal Information to third parties for marketing purposes.

5) Electronic Communications and Online Use

We store and process Personal Information using third-party hosting providers, whose servers may be located in multiple locations worldwide. By providing information to us, you consent to its transfer, storage and retention in those locations.

While we take reasonable steps to protect Personal Information, no data transmission over the internet is completely secure. If you access third-party websites via our Website, those sites are governed by their own privacy practices.

6) Security and Retention

We take reasonable steps to protect Personal Information from misuse, loss and unauthorised access, including physical and electronic security measures, staff training and access controls.

Matter files are generally retained for at least seven years after completion. Electronic records and backups may be retained for longer where required by law or for insurance, governance or dispute purposes.

7) Access and Correction

You may request access to, or correction of, your Personal Information by contacting us. We may require proof of identity. If access is refused under the Privacy Act or other law, we will provide written reasons where reasonable and information on how to lodge a complaint.

8) Changes to this Policy

This Privacy Policy may be updated from time to time. The current version will be published on our Website.

9) Contact

For further information or privacy concerns, please contact us at: contact@zakoncyber.com.au